FAQ

Frequently Asked Questions

1. Do you accept returns?

Yes, you have 30 days to return an item. However, the buyer must pay for the shipping label. Please email me at shoppixiemoon@gmail.com if you would like to  return something.

2. How long does it take to ship my items?

Currently I am a one woman run business and I will do my very best to get all packages shipped within 2-3 business days. First class shipping itself will most likely take 3-4 business days.

3. Do you do plastic free packaging?

Yes, I can do plastic free packaging on request. Please email me your order number or you can add this in the notes section in checkout.